Privacy policy

Privacy Policy

AUREXA Beauty

Effective Date: March 1, 2026

At AUREXA Beauty, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information

  • Order history

Device & Technical Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Deliver products to you

  • Communicate order updates

  • Provide customer support

  • Improve our website and services

  • Send marketing communications (if you opt in)

  • Prevent fraudulent transactions

3. Payment Method & Security

Aurexa Beauty currently offers Cash on Delivery (COD) as the primary payment method within Lebanon.

This means:

  • Customers pay in cash upon receiving their order.

To process and fulfill COD orders, we may share necessary delivery information (such as name, phone number, and address) with our trusted shipping partners strictly for order fulfillment purposes.

We implement appropriate administrative and technical measures to protect your personal information during order processing and delivery coordination.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared with trusted third parties only when necessary, including:

  • Payment processors

  • Shipping and delivery providers

  • Website hosting and analytics services

  • Marketing platforms (if applicable)

These providers only receive information necessary to perform their services.

5. Marketing Communications

If you subscribe to our mailing list, we may send promotional emails about new products or offers.

You may unsubscribe at any time by clicking the “unsubscribe” link in our emails.

6. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve your browsing experience

  • Analyze website traffic

  • Optimize marketing campaigns

You may disable cookies through your browser settings, but some website features may not function properly.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Complete transactions

  • Provide customer service

  • Comply with legal obligations

  • Maintain business records

8. Your Rights

You may request to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your information (where legally applicable)

To make such a request, please contact us using the details below.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

AUREXA Beauty
Phone/WhatsApp: 71494002
Country of Operation: Lebanon